You see what is happening
Monitoring across servers, network, services and applications, with thresholds set to how your infrastructure actually behaves rather than to a manual. Alerts that mean something, not noise that ends up muted.
Managed IT services
Your infrastructure,
Your infrastructure,
under control and without surprises
From the cabling and the electrical panel through to the ERP, the CRM and the AI agents your people use every day. Fifteen services, a single point of contact, and someone who answers when something breaks.
Technologies we work with
OCCP
Proxmox VE
Wazuh
Zabbix
Grafana
GLPI
Odoo
Asterisk
Anthropic
Ollama
Ceph
FortiGate
MikroTik
ISO 9001 certified
Audited quality management system
The underlying problem
Most outages can be seen coming
The disk that filled up, the backup that has not restored in three months, the certificate expiring on Sunday, the network outlet that never passed certification. None of it is unpredictable: it is a lack of visibility.
You know you are covered
Threat detection on servers and workstations, file integrity monitoring and configuration checks against benchmarks. Backups are proven by restoring them, which is the only way to know they work.
You pay for fewer licences
Proxmox VE, Wazuh, Zabbix, Grafana, GLPI, Odoo and Asterisk are enterprise-grade open source. You pay for implementation and support, not a per-socket fee that rises every year.
Services
Fifteen fronts, one point of contact
What holds the operation up, what keeps it running, what people use every day, and what can be automated.
Infrastructure
What everything else rests on: servers, cloud, network, cabling and power.
Virtualization
We migrate VMware and Hyper-V environments to Proxmox VE in agreed windows, with a rollback ready. High-availability clusters, distributed Ceph storage and backups that are proven by actually restoring them.
See the full serviceCloud services
Cloud servers, private cloud on your own hardware, or a combination of both. We decide based on how expensive downtime is for you and what you can spend monthly, not on a provider catalogue.
See the full serviceNetworking
Design, implementation and support of corporate networks on any vendor. VLAN segmentation, site-to-site and remote-access VPN, and firewalls with rules someone can justify one by one.
See the full serviceStructured cabling
We install structured cabling to standard and hand over the certification report for every outlet. Category 6 and 6A, fibre optics, tidy racks and labelling that still makes sense five years from now.
See the full serviceProfessional electrical work
Equipment that reboots on its own, disks that corrupt, switches that hang in summer. Before replacing hardware it pays to measure the installation: panel, earthing, circuits and runtime.
See the full serviceOperations and security
Keeping it running, knowing when it is not, and keeping it protected.
Cybersecurity
Wazuh across your servers and workstations: event correlation, file integrity monitoring, configuration checks against benchmarks and automatic response to the things we already know how to stop.
See the full serviceMonitoring
Zabbix collects and alerts; Grafana displays. Servers, network, services and applications with the dependencies between them, so when something fails you know what went down first instead of guessing.
See the full serviceIT management
GLPI with automatic inventory, a service desk with committed response times and the full history of every device, ticket and change. The end of the spreadsheet nobody has updated since March.
See the full serviceSoftware and management
The systems your people work with every day.
Software factory
When no off-the-shelf product does what your operation needs, you build. Web and mobile applications, integrations between systems, and modernisation of what already works but can no longer be maintained.
See the full serviceERP
Most ERP implementations fail on process, not on software. We map how your company actually works, fit the system to that, and stay through go-live until the team uses it without help.
See the full serviceCRM
A CRM works when the team actually uses it. We implement it on OCCP, our own platform, around the sales process they already follow and with telephony inside the same system: recording becomes a by-product of the work rather than extra work.
See the full serviceTime and attendance
Biometric, facial or card clocking, with hours, absence and overtime reports that come out on their own. Multi-site, with door access control and data feeding straight into payroll.
See the full serviceCommunications and AI
How your company talks to its customers. Includes OCCP, our group contact centre platform.
OCCP
One Contact Center Platform is the contact centre platform built inside our group: a CRM and an Asterisk phone system developed together, not integrated afterwards. The agent answers, sees the history and logs the outcome on the same screen, because it is the same system.
See the full servicePhone system
IP phone systems on Asterisk and Issabel, for offices and for contact centre operations. Extensions that work from anywhere, queues with real reporting, and calls that open the customer record.
See the full serviceAI agents
Agents that work on your own systems: they answer questions from your documentation, classify tickets, draft replies and flag what is about to break. With models that can run on your infrastructure, so the information never leaves the company.
See the full service
How we work
Four steps, no surprises in between
Assessment
We look at what is there: servers, network, cabling, power, backups, licences, who administers what. The output is a report with the real state and the risks ranked by severity. This step commits you to nothing.
Proposal
A plan with scope, timeline and fixed costs. We say what gets solved first, what can wait and what is better left alone. No open-ended items that show up on the invoice later.
Implementation
Migrations and site work happen in agreed windows with a rollback ready. Nothing counts as finished until it has been proven running, and that includes restoring a real backup.
Operation
Active monitoring, incident response with committed times and a monthly report of what happened. With access to the dashboards: the infrastructure is yours and so is the data.
Frequently asked
What people usually ask us
Is open source not less secure than a paid solution?
The opposite: the code behind Proxmox, Wazuh or Zabbix can be audited by anyone, and plenty of people do. What does change is where support comes from: instead of a contract with the vendor, you have a team that knows the tool and answers. That is what you are buying.
Can we contract a single service or is it all or nothing?
A single service is fine. Most clients start with whatever hurts most, usually monitoring or backup, and add the rest once they see results. What is worth doing in full is the assessment, because the problem often sits somewhere other than where it is assumed to be.
Do you take over administration or work with our team?
Both work. We can run the whole infrastructure, or implement and document everything for your team to run with us as backup. What we do not do is leave you without access to your own systems.
Do you cover out-of-hours?
Monitoring runs 24 hours. Incident response depends on the agreement: there are extended business hours arrangements and on-call arrangements. We define it based on how expensive an hour of downtime is for you.
Do you work outside Buenos Aires?
Yes. Everything that is remote implementation and operation is done from here with no difference. For work that needs physical presence, such as cabling or electrical installation, we coordinate scheduled visits.
Who we work with
Companies that cannot afford to be down
We work with organisations of different sizes and sectors. What they have in common is that an hour of downtime costs them money, not just inconvenience.
Industry and manufacturing
Plants where the network and the power hold up the production line, and a stoppage cannot be recovered.
Retail and distribution
Operations with stock, invoicing and logistics that depend on the system being available all day.
Services and contact centres
Operations where telephony and availability are the business itself, not a supporting service.
Healthcare and education
Institutions with sensitive data, retention requirements and audits they have to be able to answer.
Professional services
Firms handling third-party information that need to demonstrate how they protect it.
Multi-site organisations
Companies where every branch or site has to see the same thing and connect just as well.
Mining
Site operations where the link, the power and the access control run far from everything, and an outage cannot be fixed by sending someone over in twenty minutes.
Some of our clients
ISO
9001
ISO 9001 certified
Our quality management system is certified to ISO 9001 and audited periodically. In practice that means written procedures, a record of every intervention and traceability of decisions: the same thing we demand of the infrastructure we manage.
- Documented procedures for every type of work
- Records and traceability for every intervention
- Periodic audits by a certification body
- Corrective actions tracked through to closure
First step
Less noise, more control
Start with the assessment: a report on the real state of your infrastructure, with the risks ranked. No commitment and no salesperson chasing you afterwards.
24/7
Continuous monitoring
99.9%
Availability target
ISO 9001
Certified management